CREATOR & BRAND SUPPORT
Request access, correction or deletion
You can request a review of data held by Capito Digital OPC (Thrive Digital PH) in Thrive Brand Workspace or through its Meta Data Transfer integration. You do not need to sign in.
Send your request
- Email hello@thrivedigital.ph with the subject Thrive workspace data request.
- Include the platform and public profile URL or handle, or the email address used for your workspace account. If you represent a brand, identify the relevant Page or professional account.
- Say whether you want a copy, a correction, removal from a shortlist or deletion of stored personal data. Never include a password, API token, or an identity document in your initial email.
What happens next
The team will verify that you control the account or are authorized by the brand before disclosing or deleting information. It will review the affected active records and reply to tell you what was removed or corrected, or explain any information that must be retained and why. Reply to the same email to follow up.
Disconnect a brand
The agency owner can use Operations → Connections → Pause & forget Meta token for each discovery account. Brand administrators can independently revoke the grant in Facebook Business Integrations. Disconnecting a token stops future authenticated searches for that connection; separately request deletion of any existing workspace records.
Thrive cannot remove a profile from Facebook, Instagram, YouTube or another publisher. Independently public information can still appear at its source.